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- How to apply domain name
(eg., yourname.com or yourname.com.hk)?
will help you to apply. You only need to submit our order
form. We shall do remaining work.
- How to check whether domain name exists or not?
can use our domain check and input your name. If your name
is not registered, it will show " no match".
Otherwise, it shows the holder's information.
- How to change your hosting from other ISP to us?
you can submit our order, then,
For .com, your
email will receive the change form and reply it to
Internic. Then it finish. Do not have any charge.
For .com.hk, your
email will receive the change message and don't need to do
anything. We will do all for you. JUCC Ltd. (register )
will charge HK$200.
- Are you ISP?
we are an ISP. We have PNETS license.
- How to transfer exist domain name to Newsbook ?
- Sign up a Order Form
and choose "exist domain" during the domain
- When the server
settings are done, Newsbook will inform HKNIC about
- In about 2 working
days, HKNIC will make an announcement to existing
contacts (administrative, technical and billing). The
domain will be transferred to successfully in another
5-7 working days unless HKNIC receive objection
- If you keep the email accounts in old ISP, only use our web hosting service, How do you do ?
confirm that your DNS server keep in old ISP or us. If
we do not receive your other note, we assume that the DNS
server will keep by us.
(i) DNS keep by old ISP, we give the IP
(or server name) to your old ISP and point to our server.
(ii) DNS keep by us, web need your old
ISP's email server and point to their server.
How can I receive my bill?
We can fax or email your bill to you. If you have changed your
email address or fax number, please inform us as soon as possible.
What method of payment do you accept?
You can send a crossed cheque to Flat 1, 1/F, Hung Tai Bldg, 37-39 Hung
To Road, Kwun Tong by mail. Please call afterwards to confirm whether we
have received it. Or transfer the fee to our account in Bank of China
(a/c#: 012-874-1-068819-8). Please fax the receipt to us after the payment. Our fax # is 23967073.
How long will it take to create an account?
After you have handed in your order form and arranged the payment, it
will takes about two to three working days to register a dot com domain
name while a week's time to register a .com.hk domain name. When the account
is ready, we will inform you through email along with your user ID and password.
Can I write my
own CGI/ASP program and upload it to my web page?
If you are using our plan 88B or plan 150, CGI program will be supported.
Plan 88B and plan 150 can support CGI programs written by Perl, PHP and
C Language while our 88NT and 150 NT plan can support ASP. Therefore,
if you plan to write a CGI program and upload it to your web page, please
choose either one of these 2 plans.
What is unlimited email aliases service?
All our web hosting plans include unlimited email aliases service. One of
the POP3 accounts can receive all the email sent to your web, i.e.
email@example.com. Whatever you write in front of "@yourname.com.hk",
e.g. firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org,
one of the POP3 email account can receive it.
Can I personally apply for .com, .net, and .org etc.?
Yes, you can apply for .com, .net, and .org personally and no relevant documents
are needed. However, if you are thinking of applying .com.hk, you need to provide
a Business Registration Certificate since only companies can apply for .com.hk.
Is it possible that my desired domain name is registered by another party after I have handed in my order form and before my application is successful?
It is possible but is not likely. If this really happens, we will inform you and
can arrange for refund or can apply for another domain name at your choice.
How can I receive technical support from your company?
You can send email to email@example.com or simply call us at 27820197. We are
always ready to answer your inquires.
Can I host my web in your company if I dial up from another ISP?
Yes, you can receive online services (connecting your computer to the internet)
from another ISP while host your web in our company at the same time.
Do you provide web page design service?
Yes, we do. We can design a tailor-made web page for you at a reasonable price of $380/page.
For any inquiries, please contact us at 27820197 or send enquiry email to
What is domain redirect/parking?
You can apply for additional domain names through us and point them to your existing account
in our company. This can increase the traffic of your existing account and you only need to
pay an extra HK$300 parking fee per year for each additional domain name with this redirect function.