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Newsbook provides the best quality web hosting & dedicated server Newsbook is the largest web hosting company in Hong Kong
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Our company is specializing on the high quality ecommerce, web, business and game server. dedicated server opteron or dual xeon, virtual ecommerce server and managed colocation server

 

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FAQ

Question ???
  1. How to apply domain name (eg., yourname.com or yourname.com.hk)?
  2. How to check whether domain name exists or not?
  3. How to change your hosting from other ISP to us?
  4. Are you ISP?
  5. How to transfer exist domain name to Newsbook ?
  6. If you keep the email accounts in old ISP, only use our web hosting service, How do you do ?
  7. How can I receive my bill?
  8. What method of payment do you accept?
  9. How long will it take to create an account?
  10. Can I write my own CGI/ASP program and upload it to my web page?
  11. What is unlimited email aliases service?
  12. Can I personally apply for .com, .net, and .org etc.?
  13. Is it possible that my desired domain name is registered by another party after I have handed in my order form and before my application is successful?
  14. How can I receive technical support from your company?
  15. Can I host my web in your company if I dial up from another ISP?
  16. Do you provide web page design service?
  17. What is domain redirect/parking?
Answers ! ! !
  1. How to apply domain name (eg., yourname.com or yourname.com.hk)?
    We will help you to apply. You only need to submit our order form. We shall do remaining work.
  2. How to check whether domain name exists or not?
    You can use our domain check and input your name. If your name is not registered, it will show " no match". Otherwise, it shows the holder's information.
  3. How to change your hosting from other ISP to us? 
    Simply you can submit our order, then,

    For .com, your email will receive the change form and reply it to Internic. Then it finish. Do not have any charge.

    For .com.hk, your email will receive the change message and don't need to do anything. We will do all for you. JUCC Ltd. (register ) will charge HK$200.

  4. Are you ISP?  
    Yes, we are an ISP. We have PNETS license.
  5. How to transfer exist domain name to Newsbook ? 
    Transfer To Newsbook
    1. Sign up a Order Form and choose "exist domain" during the domain name check.
    2. When the server settings are done, Newsbook will inform HKNIC about the transfer.
    3. In about 2 working days, HKNIC will make an announcement to existing contacts (administrative, technical and billing). The domain will be transferred to successfully in another 5-7 working days unless HKNIC receive objection existing contacts.
  6. If you keep the email accounts in old ISP, only use our web hosting service, How do you do ? 
    Please confirm that your DNS server keep in old ISP or us.
    If we do not receive your other note, we assume that the DNS server will keep by us.

    (i) DNS keep by old ISP, we give the IP (or server name) to your old ISP and point to our server.
    (ii) DNS keep by us, web need your old ISP's email server and point to their server.
  7. How can I receive my bill?
    We can fax or email your bill to you. If you have changed your email address or fax number, please inform us as soon as possible.

  8. What method of payment do you accept?
    You can send a crossed cheque to Flat 1, 1/F, Hung Tai Bldg, 37-39 Hung To Road, Kwun Tong by mail. Please call afterwards to confirm whether we have received it. Or transfer the fee to our account in Bank of China (a/c#: 012-874-1-068819-8). Please fax the receipt to us after the payment. Our fax # is 23967073.

  9. How long will it take to create an account?
    After you have handed in your order form and arranged the payment, it will takes about two to three working days to register a dot com domain name while a week's time to register a .com.hk domain name. When the account is ready, we will inform you through email along with your user ID and password.

  10. Can I write my own CGI/ASP program and upload it to my web page?
    If you are using our plan 88B or plan 150, CGI program will be supported. Plan 88B and plan 150 can support CGI programs written by Perl, PHP and C Language while our 88NT and 150 NT plan can support ASP. Therefore, if you plan to write a CGI program and upload it to your web page, please choose either one of these 2 plans.

  11. What is unlimited email aliases service?
    All our web hosting plans include unlimited email aliases service. One of the POP3 accounts can receive all the email sent to your web, i.e. anyname@yourname.com.hk. Whatever you write in front of "@yourname.com.hk", e.g. bill@yourname.com.hk, info@yourname.com.hk, or technical@yourname.com.hk, one of the POP3 email account can receive it.

  12. Can I personally apply for .com, .net, and .org etc.?
    Yes, you can apply for .com, .net, and .org personally and no relevant documents are needed. However, if you are thinking of applying .com.hk, you need to provide a Business Registration Certificate since only companies can apply for .com.hk.

  13. Is it possible that my desired domain name is registered by another party after I have handed in my order form and before my application is successful?
    It is possible but is not likely. If this really happens, we will inform you and can arrange for refund or can apply for another domain name at your choice.

  14. How can I receive technical support from your company?
    You can send email to support@newsbook.net or simply call us at 27820197. We are always ready to answer your inquires.

  15. Can I host my web in your company if I dial up from another ISP?
    Yes, you can receive online services (connecting your computer to the internet) from another ISP while host your web in our company at the same time.

  16. Do you provide web page design service?
    Yes, we do. We can design a tailor-made web page for you at a reasonable price of $380/page. For any inquiries, please contact us at 27820197 or send enquiry email to sales@newsbook.net.

  17. What is domain redirect/parking?
    You can apply for additional domain names through us and point them to your existing account in our company. This can increase the traffic of your existing account and you only need to pay an extra HK$300 parking fee per year for each additional domain name with this redirect function.

1998 NEWSBOOK LIMITED

Room 1, 1/F, Hung Tai Bldg, 37-39, Hung To Road, Kwun Tong, Hong Kong (Property of Newsbook Group)

Tel:(852)27820197 Fax:(852)23967073 E-mail: info@newsbook.net

Newsbook Limited is the largest web hosting providers and email providers in Hong Kong. Newsbook have email, web hosting, web page design, dedicated servers and server colocation by 11 different idc data centers in Hong Kong and China. In email storage services section, we has web mail, pop3 email and send files etc function. For web hosting has Windows hosting plans and Linux hosting plans etc. Newsbook provides the best ecommerce web hosting at low cost for clients. Newsbook is the best web hosting companies. We have professional php or asp web hosting in Windows servers or Linux servers. You can host your websites in the best hosting companies. For dedicated servers section, Newsbook has Windows dedicated server, Linux dedicated server, server collocation, server rental, dedicated web server, dedicated linux servers, dedicated rent server, co-location etc. Newsbook is the best dedicated server hosting companies. You can host servers in the best dedicated server providers. Newsbook also managed dedicated servers. You can visit our idc data centers in Hong Kong and China. We provide the HK, China, tw, asia, .com, .net, .org domain name registration.

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